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Our modules: Tracking

Track your delivery and collection operations in real time

Woop provides you with a control tower for all your delivery flows and automatically informs your customers at every stage, on your behalf and with your branding.

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notifications

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Woop is a harmonised last mile management platform, used to:

  • Monitor the progress of deliveries and detect any issues
  • Inform your customers of their delivery status with a harmonised tracking page
  • Generate SMS messages and emails to notify your customers of status updates
  • Generate alerts for specific events
  • Evaluate the performance of carriers using satisfaction questionnaires

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Advantages

personnalisation

Personalisation

You can define customised customer tracking pages with your brand's colour scheme, and communications sent in your name

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Alerts

You have the option to subscribe to alerts to detect possible issues in real time

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Feature details

Centralised delivery manager

Event history

Sending email/SMS notifications

Tracking page for the end customer

Post-purchase satisfaction survey

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Key figures

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carriers in the Woop network
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savings on your transport costs
75

NPS (compared with 34 on average for parcel delivery)

- 0 %
incoming calls from your customers

Advantages

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Visibility

Gain visibility of your delivery operations and keep track of all past events

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Loyalty

Build customer loyalty by providing them with an exceptional delivery experience

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Anticipation

Identify delivery incidents and deal with them effectively through proactive communication with your customers

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Get started now

Our experts can offer you support that suits your needs, your constraints and your priorities. Let's talk about your challenges.

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