Cost Management: automated freight invoice audit
Pay the right price on every freight invoice. Recover the rest.
Carrier invoice control, or freight audit, is automated line by line. Discrepancies are detected, prioritized and claimed until the credit note is issued. Advanced analytics let you manage transport spend end to end, to keep your company's transport costs under control.
How automated freight invoice auditing works
Centralize your invoices effortlessly
Connect your SFTP servers and billing inboxes, or integrate directly via API with all your carriers.
Make your data speak instantly
Our OCR technology instantly identifies and structures the amounts, taxes and surcharges on every billing line.
Detect billing discrepancies down to the cent
Automatic line-by-line reconciliation against your rate cards and contractual terms to identify discrepancies. Detected discrepancies include diesel indexation and fuel surcharges, chargeable weight and volumetric weight, unapplied rate cards and ancillary fees (waiting time, tail lift, appointment).
Recover your budget automatically
Generate claim files and let our workflow handle email exchanges with carriers.
Checking every line by hand, every month. Nobody can keep up.
Your day-to-day, and your teams', looks like this:
- Multiple, complex rate cards to manage- Manual, time-consuming invoice checks that eat up valuable time
- Too many invoices to check them all, leading to blind approvals
- Hidden discrepancies and credit notes never claimed from carriers
- Inaccurate or missing accruals
- Transport costs drifting over budget
Our freight invoice audit plans
Starter plan
AuditIdentify billing discrepancies
- Identify billing discrepancies
- Rate Engine Studio
- Automated line-by-line audit
- Price discrepancy detection
- Standard support included
Advanced plan
RecoverRecover what you're owed, without spending your days on it
- Starter plan included
- Claims workflow
- Dispute and credit note management
- Advanced analytics
Enterprise plan
ManageTake back control of your transport spend, end to end!
- Advanced plan included
- Pre-invoicing module from shipment
- Surcharge analysis
- Tracking data integration
- Justification of invoiced items
- CO2/Volume/Quality analytics
No one to handle invoice audits and carrier disputes? We do it for you.
- Human audit and dispute qualification
- Contract-based counter-arguments
- Carrier follow-ups until the credit note is issued
- Escalation
- Monthly review prepared and led by our experts
Key figures
*Up to
Discrepancy details
The SubMarine AI engine has identified consolidation opportunities across 15 suppliers.
Credits to claim
Case #LIT-2024 sent to the carrier.
STATUS: UNDER REVIEWWhy choose Woop to audit your freight invoices
You choose who does the work
Self-service with your own teams, or fully delegated to our experts through the Cost Desk. Our solution adapts to your organization and your needs.
Up and running in 48 hours. Not 4 months.
Invoice audit requires no connector, no IT project and no resources from your IT department. You upload your invoices and your rate conditions: the tool does the rest.
An AI-powered Rate Engine Studio
A self-service, AI-enhanced rating engine that lets you set up your rate cards yourself, with no professional services needed. Carrier rates changed? You update them on your own in a few minutes.
Are you exposed? Take the 10-question test
Answer each question; your result is calculated automatically at the end.
Question 1
Is the latest version of each carrier contract taken into account in your checks?
Question 2
Does each carrier account have its own rate card in your tools?
Question 3
Does every invoiced service, product and country have a reference rate?
Question 4
Do you check every line, not just the largest amounts?
Question 5
Are your less-used services (returns, lockers, international) checked?
Question 6
Is every additional fee checked against its condition in the contract?
Question 7
Do you compare invoiced weights and dimensions with your own data?
Question 8
Do you check the fuel surcharge rate every month, account by account?
Question 9
Can you tell a false alert from a real error before filing a claim?
Question 10
Does someone follow up on your claims until the credit note, within the one-year limit?
Also discover our carrier contract negotiation and management offer, the copilot for Procurement teams.
Negotiation
- Carrier scorecard
- Unlimited rate card comparison via the Rate Engine Studio
- Unlimited, predictive negotiation simulations
- Optimal multi-carrier allocation
- Forecast KPIs: spend, extra cost, diesel
- AI to generate and adjust rate cards
Contract management
- Automated checks of contract terms
- Alerts on cost drifts and surcharges
- Analytics with financial KPIs (spend, costs, extra cost, diesel…)
- Automatic calculation of year-end rebates and penalties
- AI-driven year-end forecast
- Monthly accruals
Frequently asked questions about freight invoice audit
How much does it cost?
€650/month for the Starter plan, €1,000/month for the Advanced plan, and on quote for the Enterprise plan. The Cost Desk is an add-on at €500/month. We publish our prices, so you can build your business case before even talking to us.
How quickly is the solution up and running?
48 hours on the Starter and Advanced plans. There's no connector to build and no IT involvement: all you need are your rate cards and your invoices. The Enterprise plan takes longer because it integrates your execution data.
We don't have anyone to own this internally. Is that a problem?
No. The Cost Desk option (€500/month) hands the audit, dispute qualification, contract-based counter-arguments and follow-ups until the credit note to our experts. You get a monthly review, prepared and led for you. It costs less than a dedicated full-time employee.
What is freight audit?
Freight audit, or carrier invoice control, means checking every line a carrier invoices against the negotiated rate conditions: prices, surcharges, weights, additional fees. With Cost Management, this check is automated and discrepancies are claimed until the credit note is issued.
What are the most common discrepancies on a carrier invoice?
The most common ones: a miscalculated diesel indexation or fuel surcharge, a chargeable or volumetric weight higher than the actual weight, a rate card that wasn't applied, and additional fees not provided for in the contract (waiting time, tail lift, appointment booking). On average, 2 to 5% of errors are detected on carrier invoices. To go further, read about the most common errors on a carrier invoice (in French).
What is the difference between pre-invoicing and invoice audit?
Pre-invoicing calculates the expected cost of each shipment at dispatch, before the invoice even arrives. Invoice audit then compares the carrier's invoice with that expected amount or with the rate card. Pre-invoicing is included in the Enterprise plan; invoice audit is available from the Starter plan.
Is it compatible with our finance/TMS/WMS/ERP systems?
Yes, through standard connectors and APIs. Accounting exports are generated in the required format.
Can we adjust the tolerance thresholds?
Yes, you decide the threshold above which an invoice is considered non-compliant.
How can I check freight invoices without reviewing every line manually?
With Woop Cost Management, you can automate the audit of your freight invoices line by line to detect discrepancies between invoiced amounts and negotiated rates. You spend less time on manual checks and more easily spot anomalies that need analysis or a claim to your carriers.
What are the most common errors on a freight invoice?
Invoice audits carried out with the Woop tool have identified several types of errors: incorrectly applied weight brackets, rates linked to the wrong carrier account, or rate cards that were updated but not applied. These anomalies can lead to overbilling and help identify amounts to recover from carriers.
How can I reduce my transport costs without renegotiating my contracts?
Start by checking that your carriers apply the negotiated rates and conditions, then identify billing discrepancies and amounts to recover. By also analyzing your spend and volumes, you get the indicators you need to better manage your transport costs and identify optimization levers.