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Industry

Luxury sector: optimise the last mile

Our SaaS platform connects omni-channel brands with the best carriers to offer an exceptional and responsible delivery experience to consumers.

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An optimised and perfected omni-channel experience for the luxury industry.

  • How do you control the entirety of the delivery flow in an omni-channel retail setting?
  • How can we offer the right level of quality for luxury goods throughout the entire supply chain?
  • How can you offer more responsible deliveries in line with consumers' expectations?
  • How can you manage deliveries to provide a seamless brand experience to customers?

Woop's DMS provides a better solution for product safety and the experience standards expected by customers, creating a premium and customised service to meet the needs of the luxury sector.

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Advantages

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A unique platform

Integrate and orchestrate the various delivery flows via a single point to overcome the complexity of omni-channel business.

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Personalisation

Be the single point of contact for your customers, regardless of the transport partner selected, and communicate your luxury brand image throughout the delivery process.

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Delivery guarantees

Thanks to transport data and our customer satisfaction surveys, improve your performance by motivating your carriers and your teams in stores or warehouses.

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Features

Discover all our features adapted to the luxury sector

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Orchestration

Shipping

Return

Tracking

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Key figures

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carriers in the Woop network
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savings on your transport costs
75
NPS (compared with 34 on average for parcel delivery)
- 0 %
incoming calls from your customers

Plus

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Harmonised stock

Increase the quantity of available products sold online, optimise your management and reduce the risk of stock shortages, all whilst using the products available in your stores.

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Loyalty

Improve relations and build customer loyalty by providing them with visibility into their deliveries, using reliable and dynamically updated information.

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Premium service

Benefit from a broad network of transport partners including premium carriers to deliver an exceptional service. 

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Get started now

Our experts in your sectors can offer you support that suits your needs, your constraints and your priorities. Let’s talk about your last mile strategy.

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